Privacy Policy
Introduction to Hiyya’s Privacy Practices
When you engage with any of Hiyya’s services, you acknowledge and agree to the terms outlined in this Privacy Policy. This document details our practices concerning the collection, utilization, sharing, and management of your personal information.
We encourage you to read this Policy in conjunction with our Terms of Service ("Terms"). Should you disagree with any aspect of this Policy, we kindly ask that you refrain from using our services. Continued use of Hiyya constitutes your acceptance of this Policy and your consent to the handling of your personal data as described herein.
From time to time, we may revise this Policy. Any updates will be communicated by revising the "Last Updated" date or through other legally required notifications. Your ongoing use of our services following such changes signifies your acceptance of the updated Policy. If you do not agree with the revised terms, please discontinue your use of Hiyya.
Hiyya gathers a variety of information based on your interactions with our platform:
· Account InformationDuring account creation, we collect details such as your chosen nickname, gender (which cannot be altered once set), birthdate, contact number (where applicable), SMS verification codes, and profile picture. This information is essential for setting up and maintaining your Hiyya account.
· User Contributions: Any media, messages, photos, videos, or other content you share through our services.
· Purchase Records: Details of transactions, including recharge activities, dates, and items bought. Payment information, such as credit card numbers, is managed by external payment processors (e.g., Google, Apple) and is not retained by us.
· Support Interactions: Documentation of communications with our customer service team, including reports of issues or disputes involving other users.
· Device and Network Details: Information about your device, such as its model, application version, screen specifications, unique identifiers (e.g., GAID, IMEI), and network characteristics.
· Usage Patterns: Insights into how you engage with our services, including frequency, session duration, and communication habits.
· Approximate Location: General location data derived from your SIM card or IP address (note: precise location tracking is not performed).
· Message Monitoring: Analysis of chat content to identify and mitigate harmful or inappropriate language, ensuring a secure user environment.
· Social Media Integration: If you register via third-party platforms (e.g., Apple, Google, Facebook), we may receive information such as your nickname and profile picture, subject to the connected account’s settings.
· Partner Contributions: Data obtained from collaborators like advertising networks, payment processors, or analytics providers, governed by their respective privacy policies.
Your personal data is utilized to deliver, enhance, and oversee our services in the following ways:
· Enabling account access and supporting core features (e.g., messaging, in-app transactions, and interactive elements).
· Tailoring content to provide a personalized user experience.
· Evaluating and improving service performance and efficacy.
· Safeguarding security, troubleshooting technical issues, and preventing fraudulent activities.
· Upholding our Terms and identifying breaches or unlawful actions.
· Addressing user inquiries, including requests to amend or erase personal data.
Where consent is mandated for data collection or processing, you retain the right to revoke it at any time, without affecting the legality of prior processing.
Hiyya may disclose your information to third parties under the following conditions:
· Collaborative Partners: Entities such as Apple, Google, and Facebook that assist with registration, payment handling, advertising, and security measures. These partners are contractually bound to use your data solely for their designated services.
· Legal Compliance: To adhere to legal obligations, protect our rights, prevent fraud, or address violations of our Terms.
· Affiliated Entities: Sharing within our corporate family to enhance services or counteract illegal activities.
· Business Transitions: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, with safeguards to ensure its protection.
Your information may be processed or transferred to jurisdictions outside your own, where privacy regulations may differ. We implement necessary measures to uphold data protection standards during such transfers.
Hiyya employs advanced security protocols, including encryption and firewalls, to protect your personal data. While we strive for maximum security, no system is infallible, and we cannot guarantee absolute safety during data transmission or storage. Users are advised to secure their accounts and log out after each session.
You are entitled to the following rights regarding your personal data:
· Access and Rectification: Request to view or correct your personal information.
· Erasure: Request deletion of your data if it is no longer necessary or was collected without proper consent.
· Consent Withdrawal: Adjust or revoke consent for data collection via settings or by ceasing use of specific features.
To exercise these rights, utilize in-app options or contact us via email.
Hiyya employs cookies and similar technologies for identity verification and analytical purposes to ensure platform functionality. These tools are not used for external activity tracking or advertising.
Hiyya is designed for adult users. Minors, as defined by local laws, are prohibited from using our services. We do not knowingly collect data from minors without parental approval. Discovered instances of such data will be promptly deleted. Contact us if you suspect unauthorized minor data collection.
Hiyya reserves the right to modify this Policy. Regular review is recommended to stay informed of changes. Continued service use post-update implies acceptance. Disagreement with revisions warrants discontinuation of service use.
Hiyya is developed and managed by us and is accessible for download on the Google Play Store and Apple App Store.
For questions regarding our Terms or services, please contact us: janreverpro@gmail.com.